27 May
Posted by: lonkieffer in: Defending the Caregiver!, Workplace Culture Change
While meandering through a bookstore, I discovered a wealth of books for dummies and idiots. You have probably seen the many volumes directed at stupid people, such as Computers for Dummies and Complete Idiot’s Guide to Dating. I even saw Complete Idiot’s Guide to Near-Death Experiences! There are hundreds of titles in each of these […]
05 May
Posted by: lonkieffer in: Defending the Caregiver!, Workplace Culture Change
As a self appointed “Defender of Caregivers!” I am writing this Blog as yet another example of the “Caregivers Dilemma!” where the Caregiver Personality-type runs head on into Cognitive Distortions (known and commonly used thinking and coping processes that can lead us into depressive and self-destructive thoughts). In this example we discuss PERSONALIZATION, where, you […]
I recently attended a management conference where I heard Bob Murphy of the Studer Group speak on, among other things, the benefits of ROUNDING and how to do it more effectively. The old days of “Management by Walking Around” and “Open Door Policy” have met their match with Bob Murphy! This guy won’t allow us […]
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