August 20, 2008

Thank You for Sharing!

Once again we had gathered, like old friends, around the conference room table.

All of us peers sharing a great deal of respect and history with one another.
 
The concept was simple; give a brief update of your current challenges and your plan of attack.
 
After each of us spoke the moderator said:  "Thank you for sharing!"– and we moved on.
 
It was my turn.  I began as upbeat as possible.  Moments into my confessional of all my "challenges" I leaned on my well established reputation of using humor in difficult times and said, "I am so depressed!  Next?"     Read More of Thank You for Sharing! …

Filed under Workplace Culture Change by lonkieffer

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August 6, 2008

When Bad Things Happen to Good People: The Beneficial Twist of Humor

What should you do when something bad happens?

My advice:  Smile, laugh or make a joke.
Crying is also an option but once you are done; I strongly recommend that you smile, laugh and/or make a joke.
We all have bad days; we all feel like the planets occasionally line up just to cast a shadow down upon us.
How we handle these moments is essential to how we survive and thrive beyond them!
As all of my readers know, I believe in humor.  I believe that humor is; "where grim reality meets total awareness and is beneficially twisted by the mind."  To laugh at something complex is a huge accomplishment and an even greater gift!     Read More of When Bad Things Happen to Good People: The Beneficial Twist of Humor …

Filed under Workplace Culture Change by lonkieffer

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July 23, 2008

Where Attraction Begins! The "Fundamental Four" Steps to Building Loyalty

Whether it be a civic organization, a fitness center, a sports team or a dating site on the internet all successful groups have "Four Fundamental" components, steps that build loyalty and a feeling of "membership." Membership is Retention on steroids!

Membership has its privileges, but it also has its costs!
 
The "Fundament Four" Steps to Building Loyalty through Engaged Team Members:  Where Attraction Begins!
  1. Make it hard to join.
  2. Give discounts and benefits.
  3. Constantly remind everyone they are on a team.
  4. Demand that they pay dues(s).
Let’s talk in detail about the "Fundamental Four" steps to Building Strong Membership for your team.
 
  1. Make it hard to join.                    Read More of Where Attraction Begins! The "Fundamental Four" Steps to Building Loyalty …

Filed under Workplace Culture Change by lonkieffer

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July 9, 2008

The Three Rules of Artful Dating and Team Building

My mother always told me that if I wanted to Attract a good partner I would have to follow the rules of dating.

Here are Mom's rules; there are only THREE.
 
Rules of Dating
1.     Always look your best.
2.     Smile at everyone.
3.     Be Honest and Faithful.
 
An endeavor in Team Building is basically like dating. Hopefully it is essentially an interview process that will lead to finding a lifelong partner.
 
It is okay to find, attract and be attracted to a lot of people, but you only want to commit to the ones that will provide a long term and mutually satisfying relationship. In that way Team Building is better than dating because you are EXPECTED to do it with a lot of different people. 
 

Filed under Workplace Culture Change by lonkieffer

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June 12, 2008

The Secret: Laws of Attraction Depend on Your Personal BO (Article Featured in June 2008 eNewsletter)

The first step toward being AWESOME is: Acceptance and Awareness of things as they actually are. This is crucial in obtaining a comprehensive and accurate understanding of where you are in your journey forward and in how you are accepted (or rejected) by those around you.

Given your power to Atrract and/or Repel opportunity the most crucial thing to be aware of is; Your Personal BO.

No, we are not talking about Body Odor; we are talking about your personal Blessings and Obligations. This is a twist on the pay it forward/ circle of life theory. Everything you do comes back to you; for every Blessing there is an Obligation and for every Obligation joyfully met you receive a Blessing.

Corny? Yes! But very real. . . Read More of The Secret: Laws of Attraction Depend on Your Personal BO (Article Featured in June 2008 eNewsletter) …

Filed under Workplace Culture Change by lonkieffer

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May 14, 2008

Own Your Own! (Article Featured in May 2008 e-Newsletter)

Any reader (or listener) of mine already knows how much I believe in Dr. David Burns, MD, and his book "Feeling Good! The New Mood Therapy" where we can learn about "thinking ourselves well."

One of the strategies I find most useful to eliminating cognitive barriers to success, you know, how to avoid the things that prevent you from doing your best is to take a mental vacation and inventory.  Once in a while we should all take a day or an afternoon off just to ask ourselves: "What do I need to start doing and stop doing as it relates to beliefs and behaviors that sabotage my results?" Read More of Own Your Own! (Article Featured in May 2008 e-Newsletter) …

Filed under AWESOME Living, Self Motivation, Workplace Culture Change by lonkieffer

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May 9, 2008

How to Nurture an 800-pound Gorilla!

Like most things in life and business; big problems often start small!

The proverbial "800 pound Gorrilla"… the problem or competitor that is ever present; that dominates your thoughts and actions and never seems to go away probably started out as a small monkey. 

The biggest barrier to success is usually within an organization (or within an individual) rather than a quality or strategic advantage your competitor may possess.  The true barrier is usually what you lack; or a flaw that you unwittingly nurture. Read More of How to Nurture an 800-pound Gorilla! …

Filed under Self Motivation, Workplace Culture Change by lonkieffer

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April 30, 2008

Pura Vida: Costa Rican for "Get Out of Bed and Go to Work!"

"Pura Vida" and "Get Out of Bed and Go to Work!" share the same meaning.  They embody a philosophy in which communal ties are strong and close; difficulties are overcome with a resilient and happy spirit, where life is enjoyed leisurely and to the fullest, and where fortune of whatever size is heartily celebrated. Read More of Pura Vida: Costa Rican for "Get Out of Bed and Go to Work!" …

Filed under Workplace Culture Change by lonkieffer

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April 23, 2008

Generation Y: I am Starting to Understand a Little!

There I was sitting on my make-shift dock fishing.  (I had the good fortune last year of moving to an ugly house on a nice river.   It is a lazy, tidal river that feeds the Chesapeake Bay basin called the Nanticoke River known for its world class Rock fishing during spawning season in late-March into mid-April.)  The dock is actually an old sunken pontoon boat abandoned by my neighbor; I patched it up and put a deck on top of it… my dock points up river at high-tide and down river at low-tide.

My neighbors are not impressed.

So there I sat, trying to fish and relax while thinking of how to get a much younger peer to understand my vision of a Customer Service training/consulting proposal we were writing together when I got a text from my son Stephen (Visit my Newsletter Archives and Read: Generation Now:  Full of Energy and Creativity While Practicing Safe Text).  It said; “Whats up?” Read More of Generation Y: I am Starting to Understand a Little! …

Filed under AWESOME Living, Generational Conflict by lonkieffer

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April 16, 2008

One of Generation X-ceptional's Finest

In this blog it is my pleasure to share with you an eXceptionally wonderful experience I had with a much younger woman.  Okay, now that I got your attention let’s get serious.

I did something I rarely do; I took a cold-call from a traveling salesmen.   Well, actually it was a saleswoman, but I didn’t know that at the time.  A caller contacted me using the name of an associate as an icebreaker and set up a meeting for me with a field representative; a traveling salesman, for the next day.

At eleven a.m., precisely on time, a stunningly beautiful younger woman by the name of Shelly arrived at my office.  Shelly it turns out is a 27 y.o. former tom-boy (this puts her exactly on the border of Generation X and Y—depending on the source you reference) with an Ivy-league education in marketing and sales.  She was tall and thin (she has been dating an NHL hockey player for the past six years!) but most importantly witty, funny and sharp as a tack.  Read More of One of Generation X-ceptional's Finest …

Filed under Workplace Culture Change by lonkieffer

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